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Terms & Conditions

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Q Components indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Q Components. Q Components reserves the right to make changes to this site and these terms and conditions at any time.

 
  • Copyright and Trademark Notice
    This site is owned and operated by Q Components. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Q Components, Copyright © 2006, ALL RIGHTS RESERVED. All audio and video clips are the sole property of Q Components or their respective content providers. All software used on the site is the sole property of Q Components or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Q Components' prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
    All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of Q Components. All other trademarks or service marks are property of their respective owners. The use of any Q Components trademark or service mark without Q Components' express written consent is strictly prohibited.
     
  • Disclaimer and Limitation of Liability as to Products Sold
    All of Q Components’ products are guaranteed against defects for 1 year from the date of the invoice unless otherwise noted. Except as expressly stated herein, Q Components makes no representations or warranties, either express or implied, of any kind with respect to products sold. Except as expressly stated herein, Q Components expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Q Components arising from any product sold on the Q Components site shall be the price of the product ordered. In no event shall Q Components, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to the product sold.
     
  • Returns
    Our hassle free 30 day return policy applies only to items returned to us in brand new, pristine condition. Items returned incomplete, used or damaged will not be refunded. Please verify that you have received the correct item and that the item you ordered will work for your purposes before testing, powering on, installing or otherwise using the items. Should you order the incorrect item you will need to pay for postage to return the item to us - packaged properly and safely - and you will not be eligible for a refund of any of the shipping charges - including the original postage. If you order an item which ships for free and you return it unused and in pristine condition, you will be eligible for the price of the order less the costs incurred to ship it and less up to 25% restocking. Until the return is received by us you are responsible for ensuring it arrives at our location safely. Refused items within Canada may be subject to restocking fees and you will be charged for the shipment both to and from your provided shipping address. International shipments which are refused will not be eligible for a refund and will be abandoned. Any cut wire, cloth - including Tolex or Mellotone products - or custom orders are final sale. We are not responsible for items left for 30 days or longer at our location. Speakers, drivers and any electrical components will not be eligible for refund once powered, wired or installed.
    Returns will not be accepted unless prior authorization has been provided by Q Components and an RMA number has been supplied to you, the customer. The RMA number must be visible on the returned parcel.
     
  • International Shipments
    Should any shipments being delivered outside of Canada be refused they will not be eligible for refund and will be abandoned.  
     
  • Disclaimer and Limitation of Liability as to the Q Components Web Site
    The Q Components web site and the materials therein are provided “as is”. Q Components makes no representations or warranties, either express or implied, of any kind with respect to the Q Components site, its operations, contents, information, materials or any compliance. Q Components expressly disclaims all warranties, express or implied, of any kind with respect to the site or its use, including but not limited to merchantability and fitness for a particular purpose. You agree that Q Components, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Q Components site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
     
  • Typographical Errors
    In the event a product is listed at an incorrect price or with incorrect information due to typographical errors or an error in pricing or product information received from our suppliers, Q Components shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Q Components shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment has been processed. If your payment has already been processed for the purchase and your order is canceled, Q Components shall immediately issue a credit via your original payment method in the amount of the charge.
     
  • Links
    This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Q Components is not responsible for the operation of or content located on or through any such site.
     
  • Order Acceptance Policy
    Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Q Components reserves the right at any time after receipt of your order to accept or decline your order for any reason. Q Components reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (CND) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
     
  • Sales Taxes
    Q Components shall automatically charge and withhold the GST and/or HST sales taxes, as they apply on a per province basis, for all orders to be delivered within Canada.
     
  • International Customers
    All international customers shall be solely responsible for all sales taxes, other taxes, duties, brokerage fees or any additional costs, freight or other charges involved or incurred on orders shipped outside of Canada. These charges are often due at delivery. Check with your local authorities regarding these costs. Refused international orders shall not be accepted or refunded by Q Components.
     
  • Service and Support
    All requests for technical service and support should be made directly to Q Components in accordance with our terms and conditions.
     
  • Jurisdiction and Venue
    You agree that any legal action brought against Q Components shall be governed by the laws of the province of Ontario without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of, or orders made on, the Q Components site shall be held in the appropriate federal or provincial court located nearest to Waterloo, Ontario, Canada.
     
  • Shipping
    We reserve the right to ship via a preferred courier unless otherwise specified. We will do our very best to ensure your order is received safely by you - the customer. Refused packages within Canada may be subject to a restocking fee and shipping charges to and from your provided address will be deducted from any potential refund. Refused shipments outside of Canada will not be eligible for refund and will be abandoned.